Contact Us

Let's talk. Whether you have a genealogy question, need technical support, or are looking to learn more about us, fill out our contact form and our team will get back to you as soon as we can.

Please note: we do not provide phone support, and only provide GEDmatch support via email.

Password issues? Watch this video on how to reset your password.

If you need to change the email address on your account and are having issues making the change, pleaes visit this page: https://app.gedmatch.com/EmailHelp.php

Support from our dedicated team

We're here to help

If you would like to change your GEDmatch account email address, and can log in to your GEDmatch account, please login and submit a ticket through the website instead of this form.

Please visit this link to review the details we need to help you change your email address:
https://app.gedmatch.com/EmailHelp.php

If you cannot log in to GEDmatch and need support, please use this form.